Communications Policy
Money Zone USA offers valuable services through email, push notifications, SMS text messaging, telephone, and automated voice messages. These services may include account notifications, required notices, updates about your loan(s) and loan applications(s). While we present these services on a limited basis, if at any time you wish to unsubscribe from all or a single type of communication, you may do so by following the instructions listed below.
Existing Customers
If you’re an existing Customer, you can choose the type of communication you’d like to receive for important notices. Sign in to your account to view your communication preference center and select how you’d like to receive account updates, payment reminders, and more.
Unsubscribe Options
If you wish to unsubscribe from communications or change your communication preference for account notifications, please contact Customer Service via email at i[email protected] or by calling 662.363.9559, or visit any Money Zone USA location.
Alternatively, all communications we send include direct opt-out options. Follow the instructions below to opt out of each communication separately.
SMS/Text Message Terms & Conditions
By opting in to receive SMS text messages, you authorize Money Zone USA to deliver account notification text messages to your mobile telephone number, which may include required notices, updates about your loan(s) and loan applications(s), and other information related to your account. Your cellular provider’s message and data rates may apply to our SMS messages.
Data obtained from you in connection with this SMS service may include your name, address, cell phone number, your provider’s name, the date and time, and the content of your messages. We will not be liable for any delays in receiving SMS messages, as delivery is subject to effective transmission from your network operator. SMS message services are provided on an “as is” basis.
SMS OPT-OUT
You may opt out and remove your phone number from additional messages by sending “STOP” to the SMS text message you have received. You will receive a STOP confirmation reply.
SMS HELP OR SUPPORT
For help or additional information regarding our testing services, email us at [email protected]m, call us at 662.363.9559, or reply “HELP” to the message you receive at any time from your mobile device.
CARRIERS SUPPORTED
Compatible carriers include: AT&T, Sprint, T-Mobile®, Verizon Wireless, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, ACS Wireless, Appalachian Wireless, Bluegrass Cellular, Breakaway Wireless, Cabelvision (Optimum Mobile), Carolina West Wireless, Cellcom, Cellular One of East Central Illinois, Centennial Wireless, Chariton Valley Cellular, Chat Mobility (Hawkeye), Cincinnati Bell Wireless, Coral Wireless, Cox Mobility, Cross/ Sprocket, C-Spire Wireless (formerly Cellsouth), CTC Telecom, DTC Wireless (Advantage Cellular), Duet IP (AKA Max/Benton/Albany), Element Mobile, Epic Touch, GCI Communications, Golden State, Illinois Valley Cellular, Immix (Keystone Wireless/ PC Management), Inland Cellular, iWireless, Leaco, Mobi PCS, Mosaic, MTPCS/ Cellular One (Cellone Nation), Nemont, Nex-Tech Wireless, nTelos, NW Missouri Cellular (Hawkeye), Panhandle Telecommunications, Peoples Wireless, Pioneer, Pine Cellular, Plateau, Revol, Rina – Custer, Rina – All West, Rina – Cambridge Telecom Coop, Rina – Eagle Valley Comm, Rina – Farmers Mutual Telephone Co, Rina – Nucla Nutria Telephone Co, Rina – Silver Star, Rina – Syringa, Rina – UBET, Rina – Manti, Rural Cellular Corporation, SI Wireless, Simmetry, SouthernLINC, SRT, Strata Networks, Thumb Cellular, Union Wireless, United, Viaero Wireless, West Central Wireless.
Email Terms & Conditions
By providing Money Zone USA with your email address(es), you consent that we may send email messages to your email address(es). Please add [email protected] to your safe sender list or email address book. Email services are provided on an “as is” basis. You may unsubscribe from promotional messages at any time.
EMAIL OPT-OUT
You may unsubscribe directly from any promotional email message. All promotional messages include an easily accessible link to unsubscribe from future messages and manage your email subscription options.
Push Notification Terms & Conditions
By downloading the Money Zone USA mobile app, you consent to us sending push notifications to your mobile device, provided the device’s permission is set to receive them.
PUSH NOTIFICATION OPT-OUT
If you wish to discontinue receiving push notifications, you can opt out on your device.
Follow the instructions to opt out on an Android device
Follow the instructions to opt out on an Apple device
Please note: These are general steps of the process. Specific instructions vary depending on the operating system and the type of device you have. Consult your owner’s manual for clarification.